Global Capability Centers (GCC)as a Service

Programming.com's GCC-as-a-Service model helps enterprises build and operate dedicated technology centers with the talent, infrastructure, engineering teams and operational support in place.

Sony
Ericsson
CBS
Samsung
Oracle
SAP

What Is a Global Capability Center (GCC)?

Columbus Circle globe in front of office towers

A Global Capability Center (GCC), also known as a Global Capability Center, is a dedicated global hub built exclusively for your company to run engineering, AI/ML, data, cloud, QA, product development, and operational functions with Programming.com managing recruitment, operations, governance, and delivery.

GCC Engagement Models

Three Ways to Build Your GCC

Choose the engagement model that fits your growth stage, ownership strategy and delivery needs.

BOT - Build, Operate & Transfer

BOT - Build, Operate & Transfer

For enterprises planning long-term GCC ownership.

  • We establish your GCC end-to-end
  • Recruit and onboard dedicated teams
  • Manage HR, infrastructure and operations
  • Operate the center through the stabilization phase
  • Transfer teams, processes and governance to you

Best for: Enterprises planning to own and operate their GCC.

BOM - Build, Operate & Manage

BOM - Build, Operate & Manage

For enterprises that want a fully managed GCC without the operational burden.

  • We build and staff your dedicated GCC
  • Manage HR, administration and workplace operations
  • Provide engineering leadership and Centers of Excellence
  • Run delivery, governance and quality
  • You retain control of business priorities and roadmap

Best for: Enterprises seeking a long-term, fully managed GCC.

ODC - Offshore Development Center

ODC - Offshore Development Center

For enterprises that need dedicated engineering capacity quickly.

  • Dedicated development teams
  • Rapid talent deployment
  • Flexible team composition
  • Engineering, AI, Cloud, Data, QA and support capabilities
  • Ideal for focused projects or specialized functions

Best for: Enterprises looking to extend their engineering capacity.

Technology & Engineering GCC Services

What Your GCC Can Deliver

Bring together dedicated technology teams across AI, data, cloud, engineering, design, security and quality, supported by Programming.com's specialized Centers of Excellence.

Core Technology

Service 01 / 08

AI & ML

AI & ML
  • Generative AI & LLM Applications
  • Agentic AI & AI Agents
  • Machine Learning
  • Computer Vision & NLP
  • MLOps & LLMOps
Explore

Service 02 / 08

Data & Analytics

Data & Analytics
  • Data Engineering
  • Data Platforms & Lakehouses
  • Data Analytics & BI
  • Data Governance
  • Real-Time Data & Pipelines
Explore

Service 03 / 08

Cloud & DevOps

Cloud & DevOps
  • Cloud Architecture & Migration
  • Infrastructure as Code
  • CI/CD & Automation
  • Kubernetes & Containers
  • Site Reliability Engineering
Explore

Service 04 / 08

Product Engineering

Product Engineering
  • Full-Stack Engineering
  • API & Microservices
  • Application Modernization
  • Product Development
  • Solution Architecture
Explore

Experience, Security & Quality

Service 05 / 08

Product & Experience Design

Product & Experience Design
  • Product & UX Design
  • UX Research
  • Design Systems
  • UI Engineering
  • Digital Experience Design
Explore

Service 06 / 08

Cybersecurity

Cybersecurity
  • Application Security
  • DevSecOps
  • Security Architecture
  • Threat & Risk Management
  • Compliance & Security Testing
Explore

Service 07 / 08

Quality Engineering

Quality Engineering
  • Test Automation
  • Performance Engineering
  • Continuous Testing
  • Quality Strategy & Governance
  • Accessibility Testing
Explore

Service 08 / 08

DevOps & Platform Engineering

DevOps & Platform Engineering
  • Platform Engineering
  • CI/CD Pipelines
  • Observability & SRE
  • Developer Experience
  • Release Management
Explore

Global Delivery Footprint

Build to Deliver GCC Operations Across India & Beyond

Access engineering talent, delivery infrastructure and operational support across India’s major technology hubs, backed by Programming.com’s global presence.

8+

India Delivery Locations

Delhi-NCRMohaliBengaluruPune
MumbaiChennaiHyderabadPanchkula
Global delivery network across continents

Our Global Presence

A connected delivery network across key global locations to support your GCC journey.

USAMexicoSingaporeUkraineIndia

Talent Access

Engineering teams across major Indian hubs

Dedicated Infrastructure

Enterprise-ready delivery facilities

Global Coverage

USA, India, Mexico, Singapore and Ukraine

Operational Support

HR, administration, IT and delivery management

Everything You Need to
Build & Run Your GCC

From GCC setup and talent acquisition to engineering, operations and governance, Programming.com provides the capabilities required to establish and operate an enterprise-ready technology center.

01

GCC Strategy & Setup

Define the GCC model, operating structure, location, technology needs and launch roadmap.

02

Talent & Recruitment

Source, assess, hire and onboard engineering, leadership and support teams aligned to your requirements.

03

HR & Administration

Manage HR operations, employee administration, payroll coordination, policies, benefits and workforce support.

04

Dedicated Infrastructure

Provide secure office facilities, IT systems, connectivity, workplace amenities and operational infrastructure.

05

Engineering & Technology CoEs

Access specialized Centers of Excellence across AI & ML, Data, Cloud, Cybersecurity, Product Engineering, QA and DevOps.

06

Delivery & Program Management

Provide engineering leadership, project management, technical oversight, resource planning and delivery governance.

07

Security & Compliance

Support secure operations through access controls, IT security, governance processes and compliance-focused practices.

08

Scale & Continuous Operations

Expand teams, capabilities and delivery capacity as business requirements evolve, with ongoing operational management.

Centers of Excellence

Build Your Own Centers of Excellence with Programming.com

Plug specialized engineering teams into your GCC with the expertise, leadership and technology capabilities needed to build and scale high-value functions.

500+

Domain experts

8

Specialized CoEs

4–8 Week

Typical CoE Ramp-Up

24/7

Global Delivery Coverage

MOST DEMANDED

01 — AI & GenAI CoE

Artificial Intelligence, Agentic AI & Intelligent Automation

Dedicated AI engineers, ML specialists and solution architects to build, deploy and scale enterprise AI capabilities.

Core capabilities:

Generative AI & LLM ApplicationsAgentic AIComputer VisionNLP & RAGMLOps & LLMOps

02 — Data & Analytics CoE

Data Engineering, Analytics & AI-Ready Data Platforms

Build modern data capabilities with dedicated architects, engineers and analytics specialists.

Core capabilities:

Data EngineeringData PlatformsData Lakes & LakehousesData GovernanceBI & Advanced Analytics

03 — Cloud & Platform Engineering CoE

Cloud Architecture, DevOps & Modern Platform Engineering

Build and operate secure, governed cloud platforms across leading hyperscalers.

Core capabilities:

AWS / Azure / GCPCloud MigrationPlatform EngineeringDevOps & SREFinOps & Cloud Security

04 — Product Engineering CoE

Full-Stack Product Development & Digital Engineering

Dedicated engineering leadership and technical teams for complex product development and modernization.

Core capabilities:

Solution ArchitectureFull-Stack EngineeringAPIs & MicroservicesApplication ModernizationProduct Development

05 — R&D & Innovation CoE

Research, Prototyping & Emerging Technology

Create dedicated teams focused on technology research, rapid experimentation and emerging capabilities.

Core capabilities:

Technology R&DRapid PrototypingEmerging TechnologiesInnovation LabsIP & Accelerator Development

06 — Cybersecurity CoE

Security Architecture, AppSec & Compliance

Embed security expertise across your GCC's applications, infrastructure and engineering lifecycle.

Core capabilities:

Application SecurityDevSecOpsZero TrustThreat IntelligenceSecurity Testing & Compliance

07 — Quality Engineering CoE

AI-Augmented Quality & Test Engineering

Build quality into the development lifecycle with specialized test architecture and automation teams.

Core capabilities:

Test AutomationPerformance EngineeringAPI TestingAI-Augmented TestingContinuous Quality

08 — Product & Experience CoE

Product Strategy, UX & Digital Experience

Bring together product, UX and design specialists to create consistent, customer-focused digital experiences.

Core capabilities:

Product DesignUX ResearchDesign SystemsUI EngineeringDigital Experience

Why Programming.com

Built to Run Your GCC.
Ready to Scale With You.

Glowing light bulb

01

End-to-End GCC Operations

From team setup and hiring to infrastructure, HR, IT and ongoing delivery, we manage the operational layers behind your GCC.

02

Deep Engineering Talent

Access dedicated teams across AI, Data, Cloud, Product Engineering, Cybersecurity, Quality and DevOps through our India delivery network.

03

Specialized Centers of Excellence

Bring in focused AI, Data, Cloud, Product Engineering, Security and Quality CoEs to provide technical leadership, expertise and delivery oversight.

04

Enterprise-Ready Infrastructure

Dedicated workspaces, IT systems, security controls and operational support designed for enterprise technology delivery.

05

Flexible GCC Models

Choose Build-Operate-Transfer, Build-Operate-Manage or dedicated development models based on your ownership, scale and operating needs.

06

Global Delivery Network

Combine India-based engineering capacity with Programming.com's presence across the USA, Mexico, Singapore and Ukraine for global delivery coverage.

Accelerate Your Global Vision.
We Handle the Complexity.

Talk to a GCC Expert

FAQ

Frequently Asked
Questions

Common questions about building, operating and scaling a Global Capability Center with Programming.com.

A Global Capability Center is a dedicated offshore or nearshore unit that delivers core business functions like engineering IT analytics and operations. It works as an extension of your organization and helps drive innovation scalability and long term growth.

Outsourcing means giving work to a third party vendor. A GCC is your own team in another location. It gives you full control better alignment with your business goals and stronger long term capabilities.

Start by defining business goals. Choose the right location. Set up legal structure. Hire skilled talent. Build infrastructure. Establish governance and processes. A trusted partner can help speed up the setup and reduce risks.

GCC costs include setup costs like infrastructure and hiring and ongoing costs like salaries tools and operations. It offers significant savings compared to onshore teams while maintaining quality and scalability.

An Offshore Development Center focuses on development work. A GCC handles a wider scope including engineering analytics operations and innovation. GCCs are more strategic and closely aligned with business outcomes.

BOT means Build Operate Transfer where a partner sets up and runs the GCC and later transfers ownership to the client. BOM means Build Operate Manage where the partner continues to manage operations long term. BOT is used when companies want full ownership later. BOM is used when companies prefer ongoing support and management.

A GCC allows businesses to scale teams quickly using global talent. It supports round the clock operations faster development cycles and better response to market demand which leads to improved efficiency and growth.

Common risks include hiring challenges compliance issues and operational inefficiencies. These can be reduced with strong governance clear processes local expertise and the right implementation partner.

In the BOT model a partner builds and runs the GCC for a period of time and then transfers full ownership to the client. This approach reduces risk and ensures a smooth transition to full control.

GCCs are evolving into innovation hubs focused on AI automation and digital transformation. They will play a key role in faster decision making global delivery and long term competitive advantage.